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FREQUENTLY ASKED QUESTIONS
BUYING
What are your business hours? +

Our hours of operation are Monday-Friday, 9 AM- 5 PM (EDT). However, our website and eBay store are always open. We do allow consignors to make in-person consignment drop-offs. Email us at consignment@4sharpcorners.com if this option is convenient for you.

Do you have a brick-and-mortar store to shop in? +

Unfortunately, we do not have a storefront set up for customer foot traffic. We are an internet-based company. However, we do allow consignors to drop off their submissions and customers to pick up their online orders. If you would like to schedule a pickup or drop-off, please use the contact us page to setup an appointment.

Can I get your website discount applied to orders placed on other sites? +

All discounts apply only to orders placed on 4sharpcorners.com, and NOT on any other site.

Do you charge sales tax? +

Yes, we collect and remit taxes in all applicable states as prescribed by each state's mandate.

Do you offer payment plans? +

On almost all transactions, we require payment at the time of purchase. If you are interested in purchasing one of our higher value cards and need a reasonable extension for payment, please contact us and inquire. Please understand that each transaction is unique, and we may not be able to accommodate your request.

Can I combine my eBay purchase with my website purchase? +

Unfortunately, these sites must remain separate in all aspects as our policies do not allow us to combine both sites in any form.

How do I combine orders? +

Please use the contact us page to let us know you placed more than one order. We will take the steps to combine orders placed on the same day into the same shipment and refund for any shipping over charge.

Do you ship internationally? +

Orders are delivered to the United States and Canada only.

How long will it take for my order to ship? +

We do our best to ship all orders within 3-5 business days of payment being received. Our office is open Monday through Friday, so payments made on weekends or on holidays will begin to be processed on our next business day. In times of high sales volume, processing time can be extended but we allocate staff to get orders out as quickly as possible. Please feel free to use the contact us page to inquire about the status of your order.

Where can I find my tracking number? +

Use the contact us page to inquire. We will be able to provide it to you and give you the steps to view it on your own with future orders.

Do you accept returns? +

Unfortunately, we do not accept returns on graded cards as stated in our policy. Please see our shipping and returns page for more information.

Some of the items in my order were damaged when I received the shipment. How can we resolve this? +

Please use the contact us page to reach out and let us know what happened. Please provide a photo of the damage, if available, for our records.

I am look for a particular card. Is there any way to put in a request? +

Everything we have for sale is currently posted. If there is a "white whale" you are looking for, please let us know and we will keep an eye out for it. We will do our best to keep your request on file and notify you if we acquire the card you are searching for. Please also note, new items post everyday so check back often.

When do Champions Club points expire? +

All unredeemed points will expire on a rolling basis for customers who have not engaged in points activity for 6 months.

Where can I see how many Champions Club points I have? +

To see your current Champions Club points, click on the ‘Join Champions Club’ button. Your points will appear under the top header.

How can I redeem my Champions Club points? +

You can redeem your Champions Club points by clicking the ‘Join Champions Club’ button and clicking ‘Ways to redeem’. Click on the coupon you would like to receive and add the coupon code to your cart.

 
CONSIGNING
How can I consign my items with 4 Sharp Corners? +

Consigning with 4SC is easy. Login or register if you have not already created an account. From there, it's as simple as completing our electronic submission form. Alternatively, consignors preferring a more hands on approach may use a printed submission form that is accessible outside of the consignor portal. In both cases, consignors should print their completed form and place it with their items before shipping. If you need further assistance do not hesitate to email us at consignment@4sharpcorners.com where we can answer any questions you may have regarding our consignment service. Or visit our terms and conditions page to find answers to other consignment-related FAQs.

Do I need separate website and consignment accounts? +

No, your login information will allow you to access both the website and the consignment portal.

How many cards can I include in my consignment submission? +

You can submit as many items as you would like. There is no limit to the quantity you can consign as long as each item falls within our stated terms and conditions.

What information do you need in my submission form? +

Our team needs to know your selected auction length, the number of items being submitted, what items are in the submission, and their declared value. Please add enough information for our team to reconcile the items upon receipt.

Are there restrictions on what items I can consign? +

Yes, visit our terms and conditions page to view a full list of accepted items. However, please also note, there are NO threshold restrictions on the value of the items you can consign.

What are the steps in your consignment process? +

Step #1: Create an account on the portal/Enter the portal and navigate to the ‘Submission Form’ tab.

Step #2: Ship your cards to our offices with the submission form included in your shipment and our team will send you an email notification once your package arrives.

Step #3: Once your auctions are scheduled on eBay, you can review them in the portal and then watch them in real time when they go live.

Step #4: 14 – 21 days after the auction end date, you will receive your payout along with a final invoice.

What is the 4SC Elite card designation? +

Granted solely at the discretion of the experts at 4 Sharp Corners, the 4SC Elite hologram is reserved for cards that are among the very finest for their assigned grade. These will be visually stunning, potentially undegraded examples, that are superior in most respects to cards of a similar assigned grade.

Can I submit my cards to be reviewed for the 4SC Elite card designation? +

No, 4SC Elite is not available for purchase or upon request. It is a free service provided to consignors whose cards meet the criteria. To learn more about this prestigious designation please visit our 4SC Elite page.

 
SELLING
Do you purchase collections? +

We are always buying and would love an opportunity to purchase your collection. Check out our sell to us page for a brief overview of what we typically look for. Don't hesitate to send us an email at selltous@4sharpcorners.com and tell us about your collection. Be sure to include as much detail as possible along with photos and your asking price, and we will contact you shortly.

 
GENERAL
Do you send cards in for customers to be graded? +

Unfortunately, that is not a service we provide.

How can I sign up for your mailing list? +

Our email subscribers are the first to know about live and upcoming auctions, rare cards, and special events. To gain access to this exclusive content, simply enter your email address at the bottom of this page or any other page on 4sharpcorners.com and click "JOIN OUR MAILING LIST". You can also register with our site at checkout or any time before. Please keep in mind, this is also a way for consignors to see their high-end cards being marketed to our tens of thousands of subscribers.

Still have questions or concerns?

Don't hesitate to reach out to us anytime through email or via phone Monday-Friday, 9 AM- 5 PM EDT.