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FAQ | 4 Sharp Corners

Frequently Asked Questions

General

What are your business hours?+

Our hours of operation are Monday-Friday, 9 AM- 5 PM (EDT). However, our website and eBay store are always open. We do allow consignors and sellers to make in-person appointments. Email us at contact us if you would like to set up an appointment.

How can I sign up for your mailing list?+

Our email subscribers are the first to know about live and upcoming auctions, rare cards, and special events. To gain access to this exclusive content, simply enter your email address at the bottom of this page and click "JOIN OUR MAILING LIST".

Do you send cards in for customers to be graded?+

Unfortunately, that is not a service we provide at this time. Check back often as we continue to expand our services.

Buying

Do you have a brick-and-mortar store to shop in?+

We are an internet-based company and do not have a storefront set up for customer foot traffic. However, we do allow appointments for consignment, selling and for customers to pick up their online orders. If you would like to schedule an appointment, please reach out via the contact us page.

Do you charge sales tax?+

Yes, we collect and remit taxes in all applicable states as prescribed by each state's mandate.

How do I combine orders?+

For combined shipping, please send a request via eBay messages. We can bundle open orders from the past 7 days into one invoice as allowed by eBay terms. See any eBay product description for full details.

Do you ship internationally?+

Orders are delivered to the United States and Canada, or as allowed through the eBay International Shipping Program.

How long will it take for my order to ship?+

We do our best to ship all orders within 3-5 business days of payment being received. Our office is open Monday through Friday, so payments made on weekends or on holidays will begin to be processed on our next business day. In times of high sales volume, processing time can be extended but we allocate staff to get orders out as quickly as possible. Please feel free to contact us to inquire about the status of your order.

Where can I find my tracking number?+

All tracking numbers can be found in your eBay account once available.

Do you accept returns?+

Unfortunately, we do not accept returns on graded cards as stated in our policy on all eBay listings. Please see our shipping and returns page for more information.

Some of the items in my order were damaged when I received the shipment. How can we resolve this?+

Please contact us and let us know what happened. Please provide a photo of the damage, if available, for our records.

I am looking for a particular card. Is there any way to put in a request?+

Everything we have for sale is currently posted. If there is a "white whale" you are looking for, please let us know and we will keep an eye out for it. We will do our best to keep your request on file and notify you if we acquire the card you are searching for. Please also note, new items post everyday so check back often. 

Consignment

How can I consign my items with 4 Sharp Corners?+

Consigning with 4SC is easy. Login or register if you have not already created an account. From there, it's as simple as completing our electronic submission form. Alternatively, consignors preferring a more hands on approach may use a printed submission form that is accessible outside of the consignor portal. In both cases, consignors should print their completed form and place it with their items before shipping. If you need further assistance do not hesitate to email us at consignment@4sharpcorners.com where we can answer any questions you may have regarding our consignment service. Or visit our terms and conditions page to find answers to other consignment-related FAQs.

Do I need separate website and consignment accounts?+

No, your login information will allow you to access both the website and the consignment portal.

How many cards can I include in my consignment submission?+

You can submit as many items as you would like. There is no limit to the quantity you can consign as long as each item falls within our stated terms and conditions.

What information do you need in my submission form?+

Our team needs to know your selected auction length, the number of items being submitted, what items are in the submission, and their declared value. Please add enough information for our team to reconcile the items upon receipt.

Are there restrictions on what items I can consign?+

Yes, visit our terms and conditions page to view a full list of accepted items. However, please also note, there are NO threshold restrictions on the value of the items you can consign.

What are the steps in your consignment process?+

Step #1: Create an account on the portal/Enter the portal and navigate to the ‘Submission Form’ tab.

Step #2: Ship your cards to our offices with the submission form included in your shipment and our team will send you an email notification once your package arrives.

Step #3: Once your auctions are scheduled on eBay, you can review them in the portal and then watch them in real time when they go live.

Step #4: 14 – 21 days after the auction end date, you will receive your payout along with a final invoice.

What is the 4SC Elite card designation?+

Granted solely at the discretion of the experts at 4 Sharp Corners, the 4SC Elite hologram is reserved for cards that are among the very finest for their assigned grade. These will be visually stunning, potentially undegraded examples, that are superior in most respects to cards of a similar assigned grade.

Can I submit my cards to be reviewed for the 4SC Elite card designation?+

No, 4SC Elite is not available for purchase or upon request. It is a free service provided to consignors whose cards meet the criteria. To learn more about this prestigious designation please visit our 4SC Elite page.

Selling

Do you purchase collections?+

We are always buying and would love an opportunity to purchase your collection. Check out our sell to us page for a brief overview of what we typically look for. Don't hesitate to send us an email at selltous@4sharpcorners.com and tell us about your collection. Be sure to include as much detail as possible along with photos and your asking price, and we will contact you shortly.