FREQUENTLY ASKED QUESTIONS
Do you charge sales tax?
For Massachusetts residents only. If you are not located in MA, the system will automatically remove the sales tax charge before your final invoice is given and you complete payment. If for any reason you are charged sales tax and you believe it is in error, please reach out to us so that we may resolve any issues.
What are your business hours?
Our hours of operation are Monday-Friday 9am-5pm (EDT). However, our website is always open with great weekly discounts!
Do you have a store I can come check out and browse what you are selling?
Unfortunately, we do not have a store front set up for customer traffic. We are an internet based company.
Can I get your website discount applied to orders on other sites?
All discounts apply only to orders placed on 4SHARPCORNERS.com, and NOT on any other site.
How long will it take for my order to ship?
We do our best to ship all orders within 24 hours of payment being received. Our office is open Monday through Friday, so payments made on weekends or on holidays will begin to be processed on our next business day. In times of high sales volume, processing time can be extended but we allocate staff to get orders out as quickly as possible. Please feel free to use the Contact Us page to inquire about the status of your order.
How do I combine my orders?
Please use the Contact Us page to let us know you placed more than one order. We will take the steps to combine orders that are placed on the same day, into the same shipment, and refund for any shipping over charge.
Can I sign up for your weekly emails and reminders?
Of course you can! Simply register with our site when you checkout or first thing. This automatically adds you to the mailing list.
Do you accept returns?
Unfortunately, we do not accept returns on graded cards as stated in our policy. Please see our Shipping & Returns page for more information.
Do you purchase collections?
Absolutely! Check out our Sell to Us page for a brief overview of what we are looking for. You will find a link to our Contact Us page. Tell us about your collection (even add photos) and your asking price, and we will contact you shortly.
Where can I find my tracking number?
Use the Contact Us page to inquire. We will be able to provide it to you and give you the steps to view it on your own with future orders.
I am looking for a particular card, is there any way to put in a request?
Everything we have for sale is currently posted. If there is a “white whale” you are looking for please let us know and we will keep an eye out for it. We will do our best to keep your request on file and notify you if we acquire the card you are searching for.
Do you send cards in for customers to be graded?
Unfortunately, that is not a service we provide.
Do you offer payment plans?
On almost all transactions, we require payment at the time of purchase. If you are interested in purchasing one of our higher value cards and need a reasonable extension for payment please Contact Us and inquire. Please understand that each transaction is unique and we may not be able to accommodate your request.
Will you ship to Australia?
Unfortunately, we do not ship over seas. Orders are accepted from the US and CANADA only.
Some of the items in my order were damaged when I received the shipment, how can we resolve this?
Please use the Contact Us to reach out and let us know what happened. Please provide a photo of the damage, if available, for our records.